Lou has been delivering and designing courses in a variety of areas for the past ten years. These include behavioural safety, sales and customer service, team building, challenging conversations, conflict management and performance management. Having gained a Master’s Degree in Culture, Place, and Identity, Lou went on to train at drama school graduating in 2001. Impressed by the powerful role drama plays in the training room Lou moved into an actor/facilitator role with People Positive™ in 2008. As a trained actor she has extensive experience working with forum theatre and drama based training methods. Lou works world-wide and offshore for the oil and gas industry.